Cookie Policy

This Cookie Policy explains how Skyline Intelligence ("we," "our," or "us") uses cookies and similar tracking technologies on our website and AI-powered analytics platform. By using our services, including metrics forecasting, intelligent log analysis, and root cause analysis solutions, you consent to the use of cookies as described in this policy.

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website or use our AI analytics platform. They help us provide you with a better user experience by remembering your preferences, analyzing usage patterns, and improving our metrics forecasting and log analysis services.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website and AI platform to function properly. They enable core functionality such as security, network management, and accessibility for our analytics and forecasting services.

Performance Cookies

These cookies help us understand how visitors interact with our website and AI tools. They collect information about page views, error messages, and performance metrics to improve our intelligent log analyzer and root cause analysis features.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your dashboard preferences, language settings, and customized analytics views in our platform.

Analytics Cookies

We use analytics cookies to understand user behavior and improve our AI-powered services. This helps us enhance our metrics forecasting accuracy and optimize our intelligent monitoring solutions.

3. How We Use Cookies

We use cookies for various purposes to enhance your experience with our AI analytics platform:

To provide secure access to your analytics dashboard and forecasting tools
To remember your preferences and settings across sessions
To analyze usage patterns and improve our AI algorithms
To optimize the performance of our intelligent log analyzer
To provide personalized insights and recommendations
To ensure the security and integrity of our platform

4. Third-Party Cookies

Our platform may use third-party services that set their own cookies. These may include analytics providers, content delivery networks, and integration partners that help us deliver our AI-powered solutions. We carefully select our partners to ensure they meet our privacy and security standards.

5. Cookie Duration

Session Cookies

These temporary cookies are deleted when you close your browser. They help maintain your session while using our analytics platform.

Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. They help us remember your preferences and provide a consistent experience across visits.

6. Managing Your Cookie Preferences

You have several options to manage cookies:

Browser Settings: Most browsers allow you to control cookies through their settings. You can block, delete, or receive notifications about cookies.
Platform Settings: Within our AI analytics platform, you can adjust certain cookie preferences in your account settings.
Opt-out Tools: You can use industry opt-out tools to manage advertising and analytics cookies.

Please note that disabling certain cookies may affect the functionality of our AI-powered analytics and forecasting services.

7. Data Security and Privacy

We implement appropriate security measures to protect the information collected through cookies. This includes encryption, secure transmission protocols, and regular security audits. Cookie data is processed in accordance with our Privacy Policy and applicable data protection laws.

8. International Data Transfers

As a global AI analytics provider serving industries including retail, finance, manufacturing, healthcare, energy, and logistics, cookie data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through our platform notifications.

10. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at: Email: info@skyline-intelligence.com. We are committed to addressing your concerns and ensuring transparency in our cookie practices.