Privacy Policy - Skyline Intelligence

Skyline Intelligence ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our AI-powered analytics, metrics forecasting, intelligent log analyzer, root cause analysis, and other innovative solutions.

1. Information We Collect

Skyline Intelligence ("we," "our," or "us") collects information you provide directly to us, such as when you create an account, use our AI-driven analytics services, metrics forecasting, intelligent log analyzer, or root cause analysis solutions. This may include your name, email address, company information, and usage data from our platforms.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services including metrics forecasting, intelligent log analysis, and root cause analysis tools. We also use this information to communicate with you, provide customer support, and ensure the security and reliability of our AI-powered solutions.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our platform, conducting our business, or serving our users, provided they agree to keep this information confidential.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our systems use SSL certificates, encryption, and other advanced security protocols to safeguard your data.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Log data and analytics information may be retained for longer periods to improve our forecasting algorithms and system performance.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. If you wish to exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and improve our AI-driven analytics and forecasting capabilities. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our platform may integrate with third-party services for enhanced functionality. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third-party services.

9. International Data Transfers

As a global company providing AI-powered solutions across industries including retail, finance, manufacturing, healthcare, energy, and logistics, we may transfer your information to countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: Email: info@skyline-intelligence.com. We are committed to addressing your concerns and ensuring your privacy is protected.

Effective Date

This Privacy Policy is effective as of December 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.