Terms of Service

These Terms of Service ("Terms") govern your use of Skyline Intelligence's services and products. By using our AI-powered analytics, metrics forecasting, intelligent log analyzer, root cause analysis, and other innovative solutions, you agree to comply with these terms.

1. Acceptance of Terms

By accessing and using Skyline Intelligence's services, including our AI-driven analytics, metrics forecasting, intelligent log analysis, and root cause analysis solutions, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Skyline Intelligence provides AI-powered solutions including: (a) Metrics Forecasting for predictive analytics across retail, finance, manufacturing, healthcare, energy, and logistics industries; (b) Intelligent Log Analyzer with 24/7 monitoring, performance optimization, and customizable dashboards; (c) Root Cause Analysis with advanced algorithms, automated mitigation recommendations, and seamless integration capabilities.

3. User Accounts and Registration

To access certain features of our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information during registration.

4. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not: (a) Use our services to violate any applicable laws or regulations; (b) Attempt to gain unauthorized access to our systems or other users' accounts; (c) Interfere with or disrupt the integrity or performance of our services; (d) Use our AI algorithms for malicious purposes or to harm others.

5. Data and Privacy

Your use of our services is also governed by our Privacy Policy. We collect and process data to provide our analytics, forecasting, and monitoring services. You retain ownership of your data, and we implement appropriate security measures to protect your information. Our AI systems may analyze your data to improve service quality and provide insights.

6. Intellectual Property Rights

Skyline Intelligence retains all rights, title, and interest in our services, including our AI algorithms, forecasting models, log analysis tools, and root cause analysis technologies. You are granted a limited, non-exclusive license to use our services in accordance with these Terms.

7. Service Availability and Performance

While we strive to provide reliable 24/7 monitoring and high-performance analytics, we do not guarantee uninterrupted service availability. We may perform maintenance, updates, or improvements that may temporarily affect service access. We are not liable for any downtime or performance issues beyond our reasonable control.

8. Payment Terms and Billing

If you subscribe to our paid services, you agree to pay all applicable fees as described in your service plan. Payments are due according to the billing cycle you select. We reserve the right to modify our pricing with appropriate notice. Failure to pay may result in service suspension or termination.

9. Limitation of Liability

To the maximum extent permitted by law, Skyline Intelligence shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for our services in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Skyline Intelligence from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

11. Termination

Either party may terminate these Terms at any time. We may suspend or terminate your access to our services if you violate these Terms or engage in prohibited activities. Upon termination, your right to use our services will cease immediately, but certain provisions of these Terms will survive termination.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of material changes through our platform or via email. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by applicable laws. Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration, except where prohibited by law. You waive any right to participate in class action lawsuits.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at: Email: info@skyline-intelligence.com. We are committed to addressing your concerns and ensuring compliance with these terms.